When the Device Manager pops up, you will find several devices there.ģ. Just, right-tap the Windows icon on the middle of the taskbar and tap “ Device Manager“.Ģ. Updating the graphics drivers is quite easy. Outdated GPU drivers can be the main reason for this problem. You have to update the graphics card driver. You have to replace it with the latest GPU.īut, if you see the “ 12“, there is some problem with other graphics card settings, such as outdated drivers, etc. So, maybe the GPU you are using is too old to run the latest games. If it is set to “ 11“, the GPU is using the Direct 3D 11 and that’s the root cause of this problem. There, check what the “ Direct3D DDI” says.

On the right-hand section, you will find the ‘Drivers’ section. Once the DirectX Diagnostics Tool opens up, head on to the “ Display” section.Ĥ. Then, just type “ dxdiag” in the terminal and click “ OK“.ģ. You can open the Run app with Windows key+R keys together.Ģ.

Fix 3 – Disable the internal graphics cardĬheck what version of Direct3D your GPU is currently using.ġ.

If you are having problems with a specific game, you should contact the publisher of that game for support. Demanding games are likely to not work unless they are run at low quality settings.Īs I'm sure a moderator will note, this area of StackOverflow is intended for programmers and not end-users. If you have the Windows 10 SDK installed, you can run the dxcapsviewer tool to verify the support level for various APIs and feature levels.Īll that said, it's an APU solution so it's low-end video card. When a game says 'DX11 feature level 11.0 is required to run the engine.' it means that it does not support Direct3D Hardware feature level devices 9.1, 9.2, 9.3, 10.0, or 10.1.

The same diver is used for both DirectX 11 an DirectX 12-assuming your friend is running Windows 10 Windows 7 will only ever support up to D3D_FEATURE_LEVEL_11_0. It therefore should be able to support DirectX 11.x API using D3D_FEATURE_LEVEL_11_0 or D3D_FEATURE_LEVEL_11_1 just fine. The AMD Radeon R4 supports D3D_FEATURE_LEVEL_12_0 according to a quick web search.

Dx11 feature level 11.0 download